Care team: +1-800-AXIAL-KID | [email protected] EN | Global Play Lab
Talk with Axial

Axial Contact Us

Send a product brief, ask about age-stage planning, or request support for RC, electric, slime, squishy, and fidget toy assortments.

Axial contact studio map illustration

Address

Axial Play Studio, 1188 Harbor Tech Drive, Irvine, CA 92618, United States

Hours

Monday-Friday
9:00 AM-6:00 PM Pacific Time

How Axial routes a request

A useful first message does not need to be perfect. If you know the target age band, retail channel, expected launch season, or the kind of play behavior you want to highlight, our team can shape the next step. RC and electric toy inquiries usually move toward sample speed, controller feel, battery access, shell durability, and packaging clarity. Squishy, slime, and fidget projects usually begin with texture, rebound, container handling, color family, scent discipline, and whether the item is meant for calm focus, novelty gifting, or repeat collection.

For buying teams, we can also discuss shelf-ready assortments, birthday and holiday bundles, classroom reward packs, travel kits, and mixed programs that pair active motion with quiet sensory play. For product teams, we can respond with development checkpoints, safety review notes, and the content a caregiver needs to choose the right item quickly. The more context you share, the faster Axial can route your brief to the right play, materials, and launch planning support.

Axial toy lab location map

What to include

Tell us the category, target age, channel, launch month, and whether the range needs RC motion, sensory focus, gift bundles, or a mixed play story.

If you already have a sample, reference image, safety requirement, target case pack, or preferred price band, add it to the message. If the brief is still early, describe the child moment you want to serve: first controller confidence, backyard racing, calming travel play, classroom rewards, or a tactile gift set. Axial can translate that moment into practical product and launch questions.

Send the brief

Axial will route your note to the right product and launch support team. The same form appears in the inquiry modal for quick requests, but this page gives you room to review our contact details, map the type of help you need, and send a more complete project note.